Frequently Asked Questions (FAQs)
These are our most frequently asked questions.
You are more than welcome to email or call us, and if you're in the area you can stop by our office in Santa Cruz, California. We love walk-ins! We also...
Fri, 24 Mar, 2023 at 11:55 AM
No, we do not charge any recurring fees, either for our EKM Dash software or the data that the EKM Push system provides. Beyond the initial cost for t...
Wed, 11 Aug, 2021 at 11:23 AM
All of our v3 and V4 Omnimeter models have received California Type Approval from the California Department of Weights and Measures. This certifies that th...
Tue, 16 Jul, 2024 at 11:00 AM
In general, no. If you're interested in a sample, the best way to get one quickly is to order directly from our website. We can then ship the ...
Wed, 11 Aug, 2021 at 11:33 AM
Similar to other California tech companies, we design our products here in California, and have our meters and CTs manufactured in China. Some products, suc...
Thu, 17 Aug, 2017 at 4:10 PM
EKM Metering has, unfortunately, multiple websites with separate login credentials (we would like to change this to one or two login credentials someday). ...
Mon, 18 Nov, 2024 at 12:29 PM
Yes, we have partnerships with a number of distributors so far and are always looking to add strategic partners to the fold. In general, we try to avoid ge...
Wed, 11 Aug, 2021 at 11:34 AM
Yes. There are two ways to do so. The Omnimeter Pulse v.4 and the Omnimeter HV v.5 both have two controllable relays which can drive larger switches. The re...
Wed, 2 Oct, 2024 at 10:40 AM
All of our products come with at least a 2 year replacement warranty. Our Omnimeter II UL v.3 and Omnimeter Pulse UL v.4 ...
Wed, 11 Aug, 2021 at 11:35 AM
Yes. We offer some pretty substantial quantity discounts, starting with orders of 10 units or more. Please contact us to hear more specifics abou...
Wed, 11 Aug, 2021 at 11:37 AM