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+1(831)425-7371
Knowledge base
Important Documentation
Links, Downloads and 3D Models
6
Spec Sheets
Helpful Links and Downloads
Installer Directory
Developer Portal – Open API
3D Models
Videos
General Information
Frequently Asked Questions (FAQs)
12
What Is The Best Way to Contact EKM?
Are There Any Fees for the EKM Push Data or EKM Dash?
Do Your Meters Have Any Certifications?
Do You Offer Free Samples?
Where Are Your Products Manufactured?
Do You Partner With Distributors?
Can I Control a Switch Remotely?
Do You Offer a Product Warranty?
Do You Offer Quantity Discounts?
Do You Ship to My Country?
When Will I Receive My Order?
Do You Offer a Meter For 600 Volt Electrical Systems?
Things to Consider Before Ordering
8
What Do I Need to Consider Before I Order?
How to Order
Which Accessories should I Order With My Meter?
Max/Min Wire Size For Pass-Through Meters
Omnimeter Model Comparison Chart
Recommended Wire Size for Terminal Blocks
What is a 120/240V Electrical System?
Can I Meter Single Phase 480 Volts?
Installation Information
8
How to Install an Omnimeter (Video)
Installer Directory
Wiring Videos
Single-Phase 2-wire –– 120 volt, 240 volt, 230 volt (non-U.S.) Metering
Single-Phase 3-Wire –– 120/240V or 120/208V Metering
3-Phase 3-Wire Metering up to 600 Volts
3-Phase 4-Wire Metering up to 600 Volts
Electricity and/or Water and/or Gas Metering
Tutorials
Encompass.io
18
How to Register an Encompass Account
Dashboard Settings
Billing Settings (beta)
How to Generate Reports in Encompass
How to View Water or Gas Meter Data In Encompass
How Do I Add Meters to My Existing Encompass Account?
How to Change Your Encompass Password or Account Settings
How to Add and Edit Dashboard Widgets in Encompass
How to Share a Meter With Another Person in Encompass
How to Show Raw Data in Encompass
How to Adjust the Timestamps of Your Data According to Your Timezone
How to Create Groups of Meters in Encompass
How to Edit Existing Groups in Encompass
How to Add Meters to an Existing Group in Encompass
How to Rearrange Widgets on a Dashboard
See all 18 articles
EKM Dash
16
How to Register EKM Dash (Video)
How to Add Meters (Video)
How to Set Up Pulse Counting (Video)
How to Change Meter Settings
How to Create a Report
How to Set Up a Triggered Event (v1.8.3 and up)
How to change the CT Ratio of an Omnimeter
How to Manage and/or Backup your EKM Dash Database
How to Set Up Time Of Use Tariffs
How to Customize What Displays on the v.4 or v.5 Omnimeter's LCD Screen
How to Reset the Resettable kWh in the v.4 and v.5 Omnimeters
How to Set Up Maximum Demand
How to Change Pulse Input Ratios In v.4 and v.5 Omnimeters
How to Reset the Resettable Pulse Counts in the v.4 or v.5 Omnimeters
How to Adjust the Meter Date/Time
See all 16 articles
EKM Widget
6
Introduction to EKM Widget (Video)
How to View Your Own Meter
How to View Your Water or Gas meter
How to Set The Cost/Unit
How to Set Up a Net Metering Widget For a v.4 or v.5 Omnimeter
How to Embed the Widget Into a Website
Omnimeters
4
How to Install an Omnimeter (Video)
How to Read the Omnimeter LCD Display
How to Select LCD Screen Display Options For v.4 and v.5 Omnimeters
How to Control Relays
iSerial
0
Electric Meters
Smart Meters
5
EKM Omnimeter I v.3
EKM Omnimeter II UL v.3
EKM OmniMeter Pulse v.4
EKM Omnimeter Pulse UL v.4
Glossary of Omnimeter Data Terms
Basic Meters
3
120/240 Volt kWh Meter (EKM-25IDS)
120 Volt Meter (EKM-15IDS)
120 Volt, External CT, kWh Meter (EKM-15E)
General questions
9
Solar Net Metering Explained
Do You Have to Calibrate Your Meters?
Do Your Meters Have Onboard Storage, Data Logging?
Do You Offer Round Socket Meters?
What is Time Of Use (TOU) Metering?
Do You Offer Billing Plans?
Do You Have a Metering Solution For 3-phase, 3-wire, 480V (No Neutral)?
What is Power Factor?
Do You Offer DC Metering Solutions?
Meter Reading Solutions
EKM Push and Cloud Data
9
EKM Push
How to Troubleshoot Your EKM Push System
Can I Read Data on a Mobile Device?
Encompass.io
EKM Widget
EKM Push Open API
Can the Push System Read Faster than Once/Minute?
How Can I Add Meters Or Make Changes to My EKM Push Account?
EKM Push vs. EKM Push Pro
Other Meter Reading Options
9
How to Connect Multiple Meters to One Communication Device
RS485 Wiring - How to - Best Practices
How Can I Go Wireless?
Wireless RS485 Communication Via Zigbee Mesh Network
Communications Devices
How Do You Set Up the EKM Dash Software?
Can I Use the EKM USB Converter for 3rd Party Applications?
iSerial vs. EKM Push - Advantages and Disadvantages
How to Set Up the Vonets Wifi Bridge
Setup Diagrams
0
EKM Push3
7
Introduction to the EKM Push3
Introduction to the Account Portal
How to use the API Builder in the Account Portal
How to Connect the Push3 to WiFi
Meter Settings and Control in the Account Portal
How to Retrieve Data from the SD Card or USB Drive
Push3 Gateway User Interface (LAN)
Water Meters
General questions
7
Can I read my water meter remotely?
Do you have water meters that read in Gallons?
Do I Need to Use Dielectric Union Fittings With Your Water meters?
Can your water meters detect leaks?
Water Meter Comparison Chart
Do Your Water Meters Have Any Certifications?
Water Meter Installation - Best Practices.
Gas Meters
General questions
2
Can I Read My Gas Meter Remotely?
Can Your Gas Meters Be Installed Indoors?
CTs, Enclosures & Accessories
Current Transformers
7
Current Transformers General Info and Specs
Can I Extended the Length of the Current Transformer Wire Leads?
How Should I Choose a Current Transformer Model?
Can I Pass Multiple Wires Through a Current Transformer?
Can I Use Multiple Current Transformers On The Same Phase?
Extra Large CTs (larger than we carry)
CT Performance Specs
Indoor Enclosure
0
Outdoor Enclosures
0
Accessories
3
Which Accessories Are Needed With Our system?
What is the EKM-Switch120?
How to Control the Switch120
EKM-485Bee
0
Payment Options and Policies
Payment Options and Policies
2
Payment Options / Methods
Policy Information
General questions
3
Which credit cards do you accept?
Do you offer Net 30?
How can I pay a Paypal invoice if I don't use Paypal?
Cómo puedo leer el sitio web de EKM Metering en Español?
Instrucciones
1
Cómo traducir nuestro sitio web al Español