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Knowledge base
Important Documentation
Links, Downloads and 3D Models
6
Spec Sheets
Helpful Links and Downloads
Installer Directory
Developer Portal – Open API
3D Models
Videos
General Information
Frequently Asked Questions (FAQs)
12
What Is The Best Way to Contact EKM?
Are There Any Fees for the EKM Push Data or EKM Dash?
Do Your Meters Have Any Certifications?
Do You Offer Free Samples?
Where Are Your Products Manufactured?
Why Can't I Log In?
Do You Partner With Distributors?
Can I Control a Switch Remotely?
Do You Offer a Product Warranty?
Do You Offer Quantity Discounts?
Do You Ship to My Country?
When Will I Receive My Order?
Things to Consider Before Ordering
8
What Do I Need to Consider Before I Order?
Which Accessories should I Order With My Meter?
Max/Min Wire Size For Pass-Through Meters
Omnimeter Model Comparison Chart
How to Order
Recommended Wire Size for Terminal Blocks
What is a 120/240V Electrical System?
Can I Meter Single Phase 480 Volts?
Installation Information
10
How to Install an Omnimeter (Video)
EKM Push3 Installation and Setup
Installer Directory
Single-Phase 2-wire –– 120 volt, 240 volt, 230 volt (non-U.S.) Metering
Single-Phase 2-wire No-Neutral, 240 volt Metering
Single-Phase 3-Wire –– 120/240V or 120/208V Metering
3-Phase 3-Wire Metering up to 600 Volts
3-Phase 4-Wire Metering up to 600 Volts
Electricity and/or Water and/or Gas Metering
Wiring Videos
Troubleshooting
0
Tutorials
Encompass.io
19
Register an Encompass Account
Dashboard Settings
Generating Bills
Generating Reports
Setting Up Water or Gas Meters In Your Account
Scheduled Reports & Bills Will Stop If Your Account Is Inactive
Adding New Meters to Your Account
Changing Your Password or Account Settings
Adding or Editing Dashboard Widgets
Sharing Meter Access With Another Person
Show Latest Real-Time Data
Hiding/Archiving Meters
Timezone Adjustment
Creating Groups of Meters
Editing Groups of Meters
See all 19 articles
EKM Dash
17
How to Add Meters (Video)
How to Set Up Pulse Counting (Video)
How to Change Meter Settings
How to Create a Report
How to change the CT Ratio of an Omnimeter
How to Manage and/or Backup your EKM Dash Database
How to Set Up Time Of Use Tariffs
How to Set Up a Triggered Event (v1.8.3 and up)
How to Customize What Displays on the v.4 or v.5 Omnimeter's LCD Screen
How to Limit the Size of Your Dash Database
How to Reset the Resettable kWh in the v.4 and v.5 Omnimeters
How to Set Up Maximum Demand
How to Change Pulse Input Ratios In v.4 and v.5 Omnimeters
How to Reset the Resettable Pulse Counts in the v.4 or v.5 Omnimeters
How to Adjust the Meter Date/Time
See all 17 articles
EKM Widget
6
Introduction to EKM Widget (Video)
How to View Your Own Meter
How to View Your Water or Gas meter
How to Set The Cost/Unit
How to Set Up a Net Metering Widget For a v.4 or v.5 Omnimeter
How to Embed the Widget Into a Website
Omnimeters
4
How to Install an Omnimeter (Video)
How to Read the Omnimeter LCD Display
How to Select LCD Screen Display Options For v.4 and v.5 Omnimeters
How to Control Relays
iSerial
0
Electric Meters
Smart Meters
5
EKM Omnimeter I v.3
EKM Omnimeter II UL v.3
EKM Omnimeter Pulse v.4
EKM Omnimeter Pulse UL v.4
Glossary of Omnimeter Data Terms
Basic Meters
4
2 and 3 Wire Single Phase kWh Meter (EKM-25XDSE)
120 Volt, External CT, kWh Meter (EKM-15E)
120/240 Volt kWh Meter (EKM-25IDS)(Discontinued)
120 Volt Meter (EKM-15IDS)(Discontinued)
General questions
8
Solar Net Metering Explained
What is Time Of Use (TOU) Metering?
Do Your Meters Have Onboard Storage, Data Logging?
Do You Have to Calibrate Your Meters?
Do You Offer Round Socket Meters?
Do You Offer Meter Billing Plans?
What is Power Factor?
Do You Offer DC Metering Solutions?
ioStack
General Information
3
Introduction to the ioStack
Installation Information
Visualize Sensor Data With EKM Widget
Sensors
0
Use Case Examples
0
General Questions
6
What is the difference between pulse counting with ioStack vs a v.4 Omnimeter?
What Kinds of Sensors does the ioStack Support?
Can You Read Both ioStacks and Omnimeters With the Same Push3 Gateway?
What Software Supports the ioStack?
Does the ioStack Come With an Enclosure?
Why Do You Call It ioStack?
Meter Reading Solutions
EKM Push3 Cloud Data and Control
12
Introduction to the EKM Push3
Introduction to the Account Portal
How to Connect the Push3 to WiFi
How To Fix Push3 Failure States
Meter Settings and Control in the Account Portal
How to use the API Builder in the Account Portal
Push3 Gateway User Interface (LAN)
How to Retrieve Data from the Push3's SD Card or USB Drive
Triggers (beta)
Updating Push3 Firmware
Changing Meter/Push3 Assignments
Push Data to Your Own Server Via SFTP
Push2 and Push3
10
EKM Push Diagnostics App
How to Troubleshoot Your EKM Push System
EKM Push Keys Explained
How Can I Add Meters Or Make Changes to My EKM Push Account?
Can I Read Data on a Mobile Device?
Encompass.io
EKM Widget
EKM Push Open API
How to Make Sub-Account Keys
Can the Push System Read Faster than Once/Minute?
Other Meter Reading Options
7
How to Connect Multiple Omnimeters or ioStacks to One Communication Device
RS485 Wiring - How to - Best Practices
How Can I Go Wireless?
Wireless RS485 Communication Via Zigbee Mesh Network
Communications Devices
How Do You Set Up the EKM Dash Software?
Can I Use the EKM USB Converter for 3rd Party Applications?
Setup Diagrams
0
Water Meters
General questions
7
Can I read my water meter remotely?
Water Meter Installation - Best Practices.
Do you have water meters that read in Gallons?
Can your water meters detect leaks?
Water Meter Comparison Chart
Do I Need to Use Dielectric Union Fittings With Your Water meters?
Do Your Water Meters Have Any Certifications?
Gas Meters
General questions
2
Can I Read My Gas Meter Remotely?
Can Your Gas Meters Be Installed Indoors?
CTs, Enclosures & Accessories
Current Transformers
7
Current Transformers General Info and Specs
Can I Pass Multiple Wires Through a Current Transformer?
Can I Use Multiple Current Transformers On The Same Phase?
Can I Extended the Length of the Current Transformer Wire Leads?
How Should I Choose a Current Transformer Model?
CT Performance Specs
Extra Large CTs (larger than we carry)
Indoor Enclosure
0
Outdoor Enclosures
1
How to Use the 4 Terminal Watertight Junction Box
Accessories
3
Which Accessories Are Needed With Our system?
What is the EKM-Switch120?
How to Control the Switch120
EKM-485Bee
0
Payment Options and Policies
Payment Options and Policies
2
Payment Options / Methods
Policy Information
General questions
4
Which credit cards do you accept?
Do you offer Net 30?
How can I pay a Paypal invoice if I don't use Paypal?
How Can I Redeem My Rewards Points?
Cómo puedo leer el sitio web de EKM Metering en Español?
Instrucciones
1
Cómo traducir nuestro sitio web al Español